Frequently Asked Questions
Do you offer free estimates?
Yes, we provide free estimates for all our tree services. As a locally owned business, you'll communicate directly with the owner throughout the process.Are you licensed and insured?
Yes, we're fully licensed, insured, and bonded in both California and Nevada. We're also certified members of the Western Chapter of the International Society of Arboriculture.Do you provide 24-hour emergency service?
Yes, we offer 24-hour emergency tree service for storm damage, fallen trees on houses, and urgent situations requiring immediate attention.What's SPRAT certification?
SPRAT certification is from the Society of Professional Rope Access Technicians, ensuring our ability to safely perform complex tree work at height using specialized rope equipment.Can you handle crane-assisted removals?
Yes, we specialize in crane-assisted tree removal and complex rigging solutions for challenging removals that require technical expertise and specialized equipment.How many years experience do you have?
We have over 15 years of hands-on arboriculture experience. Our owner is also a former wildfire firefighter and certified rock climber.Do you serve areas outside South Lake Tahoe?
Yes, we serve South Lake Tahoe and surrounding areas including Meyers, Stateline, Spring Creek, Zephyr Cove, and Homewood.Can you help with insurance compliance?
Yes, we provide CAL FIRE defensible space compliance services and tree clearance to help meet homeowners insurance requirements for fire safety.Do you handle commercial properties?
Yes, we provide both residential and commercial tree services, including lot clearing, land clearing for construction, and property maintenance.Will the owner be on-site?
Yes, as a family-owned business run by the owner, you can expect to see and communicate directly with the owner on every job site.