Frequently Asked Questions

  • Do you offer free estimates?

    Yes, we provide free estimates for all our tree services. As a locally owned business, you'll communicate directly with the owner throughout the process.
  • Are you licensed and insured?

    Yes, we're fully licensed, insured, and bonded in both California and Nevada. We're also certified members of the Western Chapter of the International Society of Arboriculture.
  • Do you provide 24-hour emergency service?

    Yes, we offer 24-hour emergency tree service for storm damage, fallen trees on houses, and urgent situations requiring immediate attention.
  • What's SPRAT certification?

    SPRAT certification is from the Society of Professional Rope Access Technicians, ensuring our ability to safely perform complex tree work at height using specialized rope equipment.
  • Can you handle crane-assisted removals?

    Yes, we specialize in crane-assisted tree removal and complex rigging solutions for challenging removals that require technical expertise and specialized equipment.
  • How many years experience do you have?

    We have over 15 years of hands-on arboriculture experience. Our owner is also a former wildfire firefighter and certified rock climber.
  • Do you serve areas outside South Lake Tahoe?

    Yes, we serve South Lake Tahoe and surrounding areas including Meyers, Stateline, Spring Creek, Zephyr Cove, and Homewood.
  • Can you help with insurance compliance?

    Yes, we provide CAL FIRE defensible space compliance services and tree clearance to help meet homeowners insurance requirements for fire safety.
  • Do you handle commercial properties?

    Yes, we provide both residential and commercial tree services, including lot clearing, land clearing for construction, and property maintenance.
  • Will the owner be on-site?

    Yes, as a family-owned business run by the owner, you can expect to see and communicate directly with the owner on every job site.
  • Can you respond to tree emergencies after hours or on weekends in South Lake Tahoe?

    Yes — Alpenglow Tree Service provides emergency tree services around the clock, including nights, weekends, and holidays throughout South Lake Tahoe, Meyers, Stateline, Kings Beach, and surrounding Tahoe Basin communities. Whether a storm has dropped a tree on your roof or a split trunk is threatening your driveway, we dispatch immediately with certified arborist oversight on every call.
  • Who should I call for same-day tree removal in South Lake Tahoe after a storm?

    Alpenglow Tree Service handles same-day emergency removals across the South Lake Tahoe area, including storm-damaged trees threatening structures, power lines, or driveways. Crews are available at any hour, and a certified arborist oversees every emergency job to ensure the work is done safely and completely.
  • What makes a tree service company reliable for emergency situations in the Tahoe Basin?

    Reliable emergency tree service in the Tahoe Basin means 24/7 availability, rapid dispatch, and certified arborist oversight on every job — not just business-hours coverage. It also means a company experienced with the region's winter storm conditions, heavy snow loads, and the tight access challenges common to Tahoe-area properties.